Terms of Service

1. What SMMApps does

SMMApps connects to your SMM panel through its API and runs a Telegram bot for each website you add. The bot answers tickets about orders, sends speed-up, refill and cancel requests to the Telegram groups you share with your providers, follows up on them, and, if you turn it on, lets Zentro, our AI agent, answer your customers. We host and run the software; you get access to the service, not a copy of the software.

2. Your account

• You must be at least 18 and able to enter into a contract.
• Use a real email address and keep it up to date. Invoices, reminders and alerts go there.
• Keep your password secret. You're responsible for what happens in your account. Tell us at once if you think someone else got in.
• The free trial is once per panel. Don't open extra accounts to get more trials or to get around limits.

3. Your panel, bots and groups

• Only connect a panel, a bot and Telegram groups that you own or are allowed to run.
• You allow us to use your panel API key and bot token to do what SMMApps does for you. We store them encrypted and use them for nothing else. You can remove them at any time by deleting the website.
• What your bot sends is your responsibility: the settings you choose, the replies and instructions you write, and the AI answers you turn on. Telegram's terms apply to your bot and your groups.
• Your relationships with your customers and providers are your own. We aren't a party to your orders, refunds or disputes.

4. Zentro AI

Zentro writes answers with a third-party AI model, using your panel's data and your settings. AI can be wrong: check its answers, and keep a person in your support group for the cases it hands over. AI messages count against your plan's monthly limit. When the limit is reached, Zentro stops and chats go to Human Support until the next month or until you add a message pack.

5. Acceptable use

Don't use SMMApps to:

• break the law, or sell services that are illegal where you or your customers are;
• send spam, or message people who haven't contacted your bot;
• harass, deceive or defraud anyone;
• collect people's data without the right to do so;
• attack, overload or probe SMMApps or anyone else's systems;
• copy, resell or rebuild the service without our written permission.

If you do, we may pause or close your account (see section 7).

6. Plans, trial and payment

• Plans are billed monthly in US dollars at the prices on our pricing page. Each plan has a website limit and a monthly limit of Zentro AI messages.
• The free trial lasts the number of days shown when you sign up, with the trial's limits, once per panel. When it ends, your bots pause until you pay.
• We send an invoice a few days before each period ends. You pay in cryptocurrency, as the invoice explains, and network fees are yours. A payment counts once it has arrived in full. Crypto sent to a wrong address or network usually can't be recovered, so check before you send.
• If an invoice is still unpaid when the period ends, your bots keep running for 3 more days, then pause.
• Extra AI message packs are used only after your plan's monthly limit. Unused pack messages carry over while your account is open.
• Payments aren't refundable, including for unused time or messages, unless the law requires it or we agree in writing.
• We may change our prices. We'll email you at least 30 days before a new price applies to you, and it starts with your next period.
• You're responsible for any taxes on what you pay.

7. Pausing, closing and deleting

• You can stop at any time: don't renew, or delete your websites in the dashboard.
• While your account is paused, your bots don't run. Paying the open invoice starts them again.
• If your account stays paused for 60 days, we delete its websites with their bot data and logs. We email you a week before. Your account and invoices stay, so you can come back.
• We may pause or close your account if you break these terms, don't pay, or put the service or other people at risk. Where we reasonably can, we'll tell you first and give you a chance to fix it.

8. Your data

Your data stays yours. You give us only the rights we need to run SMMApps for you. Our Privacy Policy explains what we collect and why. For data about your panel's customers that passes through your bot, you decide why it's processed and we process it on your behalf. You're responsible for having the right to share it with us, and for telling your customers (for example in your panel's privacy policy) that support runs through SMMApps and an AI agent.

9. The service

We work to keep SMMApps running, but we can't promise it will always be available or free of errors. It depends on Telegram, your panel, your providers and AI providers, which we don't control. We may need short pauses for maintenance. We may change features over time, and we'll tell you before a change removes something you rely on.

10. No warranty

SMMApps is provided “as is” and “as available”. As far as the law allows, we disclaim all warranties, including that it fits a particular purpose or that it will work without interruption or errors.

11. Limits on liability

As far as the law allows:

• we aren't liable for indirect or consequential losses, such as lost profit, lost orders or customers, a banned bot or account, or disputes with your providers or customers;
• our total liability for anything related to SMMApps is limited to what you paid us in the 3 months before the claim.

Nothing in these terms limits a liability that the law doesn't allow to be limited.

12. Claims caused by your use

If someone makes a claim against us because of your panel business, what your bot sent, or your breach of these terms, you'll cover our reasonable costs and losses from that claim.

13. Changes to these terms

We may update these terms. For important changes we'll email you at least 14 days before they apply. If you keep using SMMApps after that, the new terms apply to you; if you don't agree, stop using the service before then.

14. Law and disputes

These terms are governed by the laws of [country]. Before going to court, please contact us and give us 30 days to try to solve the problem. Any dispute goes to the courts of [country].

15. Contact

• [business name]
• Email: [support email]